Find the Information You Need for Royal Optix
Royal Optix practices strive to be a great resource to its existing patients and future patients. You would like to contact Patient Relations, we provide a simple way to find the information you need.
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If you need assistance, feel free to contact us or reach out to a Patient Relations representative by calling the number below.
ROYAL OPTIX PATIENT RELATIONS
Royal Optix is premier providers of designer eyewear in Brooklyn.
We know that accidents happen. Glasses fall on the floor, sunglasses are too easily sat on, and a host of other things can occur to your prescription eyewear. Royal Optix can repair some frame breaks, depending on the severity of the break. You can bring your frames to our store, and we will evaluate the break and advise you of your options.
Royal Optix store policy.
Royal Optix is not responsible for:
- Eyeglasses or deposit left over 30 Days.
- Customers own frames which are having lenses replaced or being repaired.
- Any deposit once Rx order was placed. (store credit only).
Frames & Lenses – Royal Optix’s Extended Eyeglass Warranty offers to price full year of coverage from the original purchase date.
Dilation usually affects near vision the most, leaving distance vision relatively unchanged. This means that with a good pair of sunglasses, most people are able to comfortably drive. if you want sunglasses for driving, we can give you one pair of special Royal Optix sunglasses for free. Ask about special eyeglasses in our staff.
Don’t worry about dilation! It is not necessary for every patient. However, this is largely dependent on the health of your eyes at the time of your visit.
The retina is a light-sensitive layer at the back of the eye that covers about 65 percent of its interior surface. Photosensitive cells called rods and cones in the retina convert incident light energy into signals that are carried to the brain by the optic nerve. Retinal photos allow your doctor to evaluate your retina the day of your exam and furthermore document its appearance for comparison at subsequent exams. This is very important to maintaining good vision for life.
A comprehensive eye exam consists of a series of tests to determine the health of your eyes, as well as your glasses prescription. A contact lens exam is additional testing to fit the patient in the best contact lenses for their eye and prescription.
We accept most major vision insurance plans and we will gladly file your insurance claim for you. If you don’t have insurance Eye exam cost $50, contact lenses exam – $75 and full eye exam – $100.
Children should have eye exams every 12 months, like adults.
Our eye doctors recommend that children need to have their first eye exam before they start school. If your children have vision problems before, you can make an appointment with eye doctor early.
Royal Optix recommends that everyone over the age of five have a complete eye exam annually.
Every insurance plan is different. To verify what your insurance will cover, please call us, and our staff can answer for all your questions.
Don’t worry! If you don’t have insurance, you can pay for an eye exam by cash.
We accept most major vision insurance. If you have questions about your insurance, please call our office and our staff will be a happy answer to all your questions.
The optometrists at Royal Optix. recommend that everyone over the age of five have a complete eye exam annually.
Farsightedness (also called hyperopia) is a common type of refractive error where distant objects may be seen more clearly than objects that are near.
Nearsightedness (also called myopia) is a condition where objects up close appear clearly, while objects far away appear blurry.
You need to call our office and make an appointment with the eye doctor because eye infections can be very serious.
A polycarbonate lens is made of a lightweight material, yet is highly impact-resistant. This makes polycarbonate lenses a good choice for sports lenses and general wear for patients of all ages, especially children. Because of its resistance to chipping and cracking, it is also a good choice for rimless styles.
A digital lens is one that is surfaced at multiple curves rather than the usual two. This allows for the most precise vision in a lens customized for your frame and prescription.
Also called a “no-line bifocal” or “invisible bifocal,” a progressive lens allows for clear vision at multiple focal lengths, from near to far. Because of this, it is often the preferred form of a lens for today’s multi-focal patients.
Most glasses will be completed within 7-10 days of the order being placed. Often it is sooner if your prescription is a single vision or your needs are less complicated.
If used properly, contact lenses are safe for your eyes. However, there are risks involved with contact lens wearers. The most common is the failure to comply with your maintenance plan (such as wearing your contact lenses too long, not cleaning them properly, etc.). Overuse of contacts can cause eye irritation or infections that can have long-term effects on your vision. Royal Optix urges you to follow all instructions carefully and to contact us immediately if you suspect a problem with your contact lenses.
Many people experience some difficulty when first trying contacts or when changing their prescription. Royal Optix wants to make sure that you are comfortable in the pair you and your doctor select. If for any reason you are not satisfied with the fit of your contacts, please call us. We will work with you to make any necessary changes.
Because most insurances cover either the cost of contacts or that of glasses, many consider the contact lens evaluation a part of the materials cost rather than part of the eye exam.
The cost of a contact lens evaluation varies based on the type of lenses that the doctor prescribes and the level of continued care needed. For more information please call our office.
No. A contact lens evaluation is a separate set of tests from an annual eye exam. This evaluation is a requirement every year for the issuing of a contact lens prescription, even if you have worn contacts previously.
Contact lenses are a method of correcting vision. It actually comes into “contact” with the eye and changes the way that light is focused in the eye. Because contacts are a different distance from the eye than glasses, the prescription for contacts can be very different from that of glasses.
Yes, if the doctor has availability.
We are always glad to accept walk-in traffic for purchases or just to browse.
We value your time and therefore request that you schedule an appointment to see the doctor.
If you already have a valid current prescription, just bring a copy of that with you.
Contact lens prescription expires after 12 months.
Depending on the state, contact our offices for more information. We do recommend an annual examination.
Because your glasses are customized to your unique prescription, payment is expected at the time you order your glasses.
For your eye exam, we ask that you plan to spend between one and one and a half hours with us in our office. This allows time for you to complete all the steps necessary for a comprehensive eye exam.
If you are a new patient, you should arrive about 10 minutes early for your appointment. Returning patients should arrive 5 minutes ahead of your appointment.
You can find our opening hours in our contact.